Frequently Asked Questions
- The watch movement chosen is reliable and trustworthy, and, was designed, perfected and used by watch companies for more than 40 years.
- This watch can resist water but should not be used for swimming or deep-sea diving.
- Very durable material used to withstand scratches.
- Maintains a sleek and smooth profile on your wrist.
Yes! We are now located in The Jewelry Clinic located at 633 Old Country Road Riverhead, NY 11901. Please call 631-727-1200 or stop in to get an in-person view of the Vivere watch line.
Yes, we do! We offer our customers a 24-month limited warranty that covers manufacturers' defects for two years from the original purchase date. If you find that the mechanics or parts are not correctly working, and it is determined it originates from manufacturing, we will repair or replace your product at no cost. The warranty does not cover water damage, wear and tear, accidental glass damage, batteries, scratches, strap damage, or theft. For more information, please contact us at email@example.com.
We have expanded our shipping into Australia in addition to the whole United States. If you are outside of these areas please contact us at firstname.lastname@example.org to see if we could accommodate.
Yes, of course! Once your order is processed a tracking number will automatically be generated and sent to you via email. If you are experiencing a hard time trying to locate your package please email us at email@example.com.